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Preparing for the Interview: Top 8 Interview Tips

You’ve got an interview coming up and are starting to feel a few nerves, some excitement, a little anxiety, or maybe a combination of all the feels! This may not be your first interview, and even if you’ve interviewed dozens of times, a bit of prep never hurt anyone!

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Photo by Julia M Cameron on Pexels.com

Here are our top Interview Tips:

The list can go on, but in my years helping companies of all sizes with their, I’ve noticed that these tips, while basic, provide candidates with helpful guidance (and hopefully confidence) in an interview!

Tip 1 – Do your homework. In addition to familiarizing yourself with the company’s overarching mission, spend a little time looking for recent company initiatives. Doing this not only signals that you prepared, but it also sends the message that you’re curious and interested in the organization.  

Tip 2 – Ask thoughtful questions. Part of this includes doing your homework, so you walk in with questions prepared. However, you should also pay attention to new information that surfaces during the interview- then you can incorporate it into your questions! Doing this helps let them know you’re listening.

Tip 3 – Know your strengths and weaknesses. Be sure to project confidence and sincerity by coming to the table with a well-developed and carefully articulated sense of your strengths. Be open about your shortcomings (nothing sounds more disingenuous than “I’m 100% awesome”), but it’s ok to frame them in a positive way. 

Tip 4 – Gauge what the culture is like. Pay attention to your interviewers’ demeanor and think about what kind of work culture that demeanor belongs to. Using “vibes” to assess potential fit is essential.

Tip 5 – Don’t discuss salary & benefits. Focus on your accomplishments and the value you can bring to the company. Save the salary discussion for after they offer you the job unless they bring it up.

Tip 6 – Get sleep the night before. Treat your interviews with the same seriousness you would bring to an important presentation. Take care of your body: rest up, drink water, and put your energy toward putting your best foot forward.

Tip 7 – Think about your body language. Practice looking poised but comfortable, don’t touch your face excessively and make eye contact even virtually. If it’s a virtual interview, raise your camera so it’s level with your eyes and make sure you are looking at the camera and not another screen. If you have notes that you want to reference, put them on a post-it around the camera lens. Consider lighting, background noise, distractions, and what can be seen in your background when on camera.

Tip 8 – Tell a story. If your interviewer wanted a flat list of your accomplishments, they would just reread your resume. The interview itself is for fitting those details into a story about who you are, how you got here, and where you’re going. They want to hear about your accomplishments, what you are most proud of, and who you are to garner fit. Share with them!

The Hire Ventures Blog has a wealth of information (of course!🤗), but if you’re looking for some more interview tips, here are a few articles that I’ve found to be particularly insightful:

Forbes: 12 Surprising Interview Tips.  This article cleverly breaks up its tips into before, during, and after the interview. The specific suggestions and concrete communication frameworks add some detail to the general advice on the previous page.

The Muse: 8 Ways to Make a Great First Impression at a Job Interview. While I think the idea of “nailing” an interview in the first five minutes is kind of gimmicky, this article usefully breaks down the importance of first impressions.

US News and World Report: Top Five Interviewing Tips For Experienced Professionals. As I said, this isn’t your first rodeo. This article offers some specific insight that people with extensive backgrounds bring to the table.

Glassdoor: The 8 Questions Asked in Nearly Every Job Interview. As you know, it’s important to come to the interview with some prepared answers to specific questions. I thought this list covered the basics well.

Good luck!

Recruiting Top Talent During A Season of Change

Like most of 2020, these past few weeks have continued to compound the current events that have dominated and forever changed our social landscape. Protests erupted around the country, thrusting social injustice into an unavoidable spotlight. Black Lives Matter has shaped the way we discuss diversity. Covid-19 cases continue to hit record numbers as the businesses struggle to keep their workforce protected in a new normal – face masks, remote work, and social distancing. In the middle of the upheaval, another Pride Month came and went, almost without notice. 

Many people learned about Juneteenth perhaps for the first time. 

No aspect of life remained untouched – including the job market. While reevaluating their most basic protocols to create a safe work environment, companies also had to take a hard and honest look at racial inequity in their own workplaces. The need for diversity and inclusion and unconscious bias are all coming to light. 

June revealed that businesses are no longer a neutral space. Many are aligning themselves with social causes, which affects how companies recruit, hire, and onboard new employees.  

It’s Clear – Virtual Hiring is Here to Stay 

Now that states are beginning to open up, businesses are again experiencing a war for talent. Whether they are bringing employees back from furlough or are finding new candidates due to growth or turnover, the hiring process has an increasing level of complexity and, in some cases, a massive volume that we all need to navigate.  

“The COVID-19 pandemic will force many employers to conduct virtual interviews over Skype, Zoom, Google Hangouts, and other media instead of face-to-face,” said the legal editor for online HR resource site XpertHR. They advise that companies ensure the candidate, and the recruiter are familiar with and have access to the tools and resources necessary to conduct virtual interviews.

However, for many businesses, the leap from in-person to virtual hiring won’t be disruptive to day-to-day workflow if they’ve stayed on top of existing workplace trends and changes. Leveraging recruiting technology, ensuring you have suitable systems and processes in place, and doing the work to source, screen, vet, and hire talent will make the difference.  

What’s more, a virtual hiring process allows you to access a global talent pool and recruit people from different parts of the world in an efficient way.

Qualified candidates will be more interested in an open position if they are not limited to meeting in person. However, in a virtual hiring landscape, it’s easier for candidates to apply to numerous positions simultaneously, which means that many high-quality candidates can secure competitive offers from more businesses. 

If your HR department or business has not developed a solid, inclusive, and welcoming hiring process in such a landscape, you could lose out on top candidates. Hiring during COVID-19 may be the first time when failing to have a policy on diversity causes businesses that have relied on the traditional candidate pools to suffer in an unprecedented way. Some companies have relied on their reputation and never had to “sell” their businesses to a candidate before. 

As the work from home trend increases in popularity, mastering virtual hiring should position your business as an ideal opportunity for candidates. Virtual hiring reduces cost, increases geographic reach, saves time, and creates flexibility for candidates, recruiters, and hiring managers. 

With all of the change happening in our world, one takeaway should be that your virtual hiring process should be clearly defined, flexible (able to adapt to a virtual interviewing process and support and reflect your core values business. 

During my own hiring process with Hire Ventures, I offer the choice to meet in person in a space that adhered to social distancing guidelines or over Zoom. Those expectations are not going to disappear post-pandemic. And it’s doubtful that other candidates will go back to the status quo when there are more accommodating options. 

The world is accommodating to a new normal – your business’s hiring process may need to catch up, too. 

Do you have questions about virtual hiring? Do you need help creating an inclusive hiring process? We have answers! Follow the link to schedule a free discovery consultation with Teresa Murphey or send us a request

The Candidate Experience in Tough Times

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As a Talent Consultant at Hire Ventures, I work hard to lead clients through challenges that come in the recruitment cycle. Generally, they include sourcing strategies, culture fit, salary negotiations and process hiccups. While those issues are challenging, they pale in comparison to struggles many employers and recruiters are facing during this COVID-19 pandemic and the economic fallout.

Many companies have been forced to hold recruiting and are doing their best to keep business going in order to keep their current employees on the payroll. This means that hopeful candidates (some who have lost their jobs) will lose another opportunity to land their next job.

In times like these, it’s more important than ever to practice compassionate recruiting and pay attention to your candidate experience. Crises and challenges are “make or break” moments for brands which include your employer brand, and the way you treat candidates now WILL be a consideration in the future.

Providing an exceptional candidate experience doesn’t require massive amounts of time or money, but rather sensitivity, patience, and kindness. Simple strategies go a long way in showing candidates you care:

  • Use your Applicant Tracking System (our preferred partner is JazzHR) to create custom, bulk action email templates alerting candidates to a recruitment hold.
  • Include your LinkedIn profile in email correspondence to connect with candidates online.
  • Take time each day to respond to candidate emails or LinkedIn messages about recruitment.
  • Use social media platforms as a communication tool to keep candidates in-the-know about your company’s initiatives, timelines, and goals.

Just this week, I used these strategies to pause recruitment for a VIP client, and the results were incredible. Mere hours after sending our bulk action email, I received close to 100 LinkedIn connection requests and candidate emails thanking our client for keeping them informed.

img_61894“It’s nice to hear from a company that cares” and “Thank you for doing the right thing” were just some of the responses, and countless others encouraged the team to “keep in touch” and “stay healthy” as the pandemic progressed.

What struck me the most was not the impressive level of follow-through from candidates but their genuine understanding of and appreciation for our client’s gesture. In reading the responses, there’s a true sense of comradery, and I know these candidates will keep their positive experience in mind when (not IF) they apply in the future. 

Our Technical Talent Consultant, Ankit, had an experience that mirrored my own. While winding down recruitment for this same client, he found the software engineers and developers (especially those in late-stage interviews) responded very well to personalized emails and LinkedIn connection requests that kept them informed about the process. For Ankit and the entire Hire Ventures team, honest communication and a commitment to an exceptional candidate experience are a standard practice, not just expected, as we guide clients through their recruitment journey.

“I try to be honest and straightforward. The engineers just want to know what’s going on… It’s a tough time for everybody.” – Ankit Dogra

While these are challenging times, there are better days ahead. Your recruitment initiatives may be on hold today, but soon you’ll be hiring again, and the strategies you put in place NOW will impact the success you have in the future. Take the time to send those personalized notes, make online connections, respond to those messages, and check in on your candidates. You’ll see your efforts pay off when high-quality candidates return to your recruitment pool more excited than ever to join a company they know genuinely cares.

Are you looking for recruitment strategy advice or HR support during the COVID-19 pandemic? Contact our team or schedule a call with our Founder, Teresa Murphey, today!

 

We’re In This Together: Boosting Company Morale During COVID-19

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The COVID-19 outbreak has changed the way we live, work, and interact with others. There’s no denying that times are tough, but challenges like this are opportunities for company leadership to step up and boost the morale of their employees. While there’s no set playbook for keeping moods bright, there are easy steps you can take to show leadership, strength, and positivity during these challenging times.

Keep Informed

In these uncertain times, honest leadership is an invaluable asset. Employees are looking to company leaders to share information that both sets realistic expectations and provides hope for the future. To keep employees in the know, company leadership should release regular email updates about how COVID-19 may be impacting work schedules, office locations, and company goals.

While some employees will handle these uncertain times well, others may struggle and reach out for guidance. When this happens, be empathetic and do your best to keep the conversation positive and focused on aspects of life and work that are within the employee’s control. An employee’s mental health is just as important as their physical well-being, so encourage your team to take advantage of telemedicine appointments, EAP programs, national hotline services, or mobile therapy applications that provide the resources and support they need to weather the storm.

Stay Connected

team connecting virtually through zoom meetingWhile working from home is an adjustment for all employees, today’s technology allows for increased productivity and connection between teams. Company leaders should take advantage of these tools to stay connected with team members regularly. Weekly Zoom meetings, team-focused Slack channels, and personalized Trello boards allow teams to stay connected and focused even when they’re apart. Leaders can encourage participation with these tools by holding training and information sessions that empower employees to use this technology to their maximum capacity.

Celebrate Success

When it comes to celebrating success, there’s no time like the present, and that sentiment is especially true now that your team is working from home. Take time to plan online events and shout-outs that cheer on team members and put their contributions on full display. Congratulatory emails, slack messages, and social media posts let team members, customers, and partners know that your employees are working hard and cheering each other on during challenging times.

Give Back

Few things in life make us feel better than giving back. The COVID-19 pandemic has touched every part of life, and millions are struggling to cope, which means there is no better time for your company to come together and give back. Encourage your team to flex their philanthropic muscle by collecting gifts, canned foods, or home supplies for those who can’t leave their house. A great example of this comes from our client Experience LLC, who donated their monthly snack box from Snack Nation and raised money in a raffle to give to our local community via Atlanta Food Bank.  Giving back helps ease the angst.

Have Fun!

Tiger King meme about keeping team members connected and entertained during quarantineJust because your team is home quarantined doesn’t mean you can’t have fun! Keep moods light and morale high by creating fun initiatives that encourage your employees to stay connected and optimistic while they’re at home. Our client, Experience LLC, is known as one of Atlanta’s coolest companies, and they’ve taken that reputation virtual by hosting virtual happy hours, themed days, and watch parties (raise your hand if you’ve binged Tiger King already!). Your company can add to this list by hosting virtual exercise groups, book clubs, or kid clubs (for those employees who need a few minutes away from the little ones).

Are you looking for HR and recruitment support in these uncertain times? We’re here to help! Contact our team or schedule a call with our Founder, Teresa Murphey, today!

Emergency Coronavirus Leave, Sick Pay and Your Small Business

To all our clients, friends, and partners, I wanted to share a quick update to be sure you are aware of the most recent business and HR-related changes in response to the COVID-19 pandemic and its impacts on small businesses.

The U.S. Treasury, IRS, and U.S. Department of Labor have announced that small and midsized employers (those with less than 500 employees) can begin taking advantage of new refundable payroll tax credits. These credits were designed to reimburse employers for the cost of providing Coronavirus-related leave to their employees. This relief is provided under the Families First Coronavirus Response Act and signed by President Trump on 3/18/20. If you know about this new provision, you are most likely feeling concerned with how to follow and administer the leave in addition to what it may mean for small businesses and employees.

If you are unaware or unsure how this impacts you, here is a quick overview of what was signed last week:

The Emergency FMLA & Emergency Sick pay goes into effect on 4/2/20 and sunsets on 12/31/2020. These new provisions apply to almost all businesses with less than 500 employees. Even the smallest of companies are subject to the paid leave provisions and job protection. As you can imagine, small companies that are not typically required to provide paid leave or job-protected leave (like FMLA) are unclear about administering and moving forward with these new regulations.

Given the current business slow down and financial burden, this new paid sick leave creates an overwhelming concern. In response, the IRS & DOL will immediately be offering paid leave credits, dollar for dollar, for companies that are impacted by having to pay the emergency sick leave.

These are essential regulations for our economy and the well-being of our employees and the overall U.S. workforce. Still, it creates many questions: how to administer this leave, who is eligible, how to track, and ultimately how to be reimbursed? This law is still getting defined, and in the days to come, we are supposed to have clear and straightforward guidelines to follow. You can find the full announcement here: Treasury, IRS, and Labor Announcement on FFCRA Implementation.

Meanwhile, there are some things you can and should do to prepare:

  • If you have more than two employees, you’ll need to be able to track your employee’s leave as it relates to the pandemic, so ensure you have a system in place now to do this. Most payroll or HRIS Solutions can do this for you, but a spreadsheet will work too. For the reimbursement, you’ll most likely need to track the time that an employee is unable to work due to the following reasons:
    • They are under quarantine
    • They are experiencing symptoms or a diagnosis of COVID-19
    • They are caring for someone in quarantine, with symptoms or a diagnosis of COVID-19
    • They are caring for a child whose school or place of care is closed due to the pandemic
  • Add a line to your P&L called COVID-19 and begin tracking all of the additional expenses you have incurred through this pandemic here.

Additionally, as you know, this is a tough time for everyone. No one is unaffected by what is happening globally. As your human resource partner, let’s not forget the human component as we work through this together.

  • Ensure your employees have what they need to work remotely. Providing such resources or services may mean investing in additional equipment for effective remote working and allowing for flexibility relating to childcare needs.
  • Check-in with your employees and make sure managers are doing the same with their teams.
  • Please do what you can to keep morale up during this time. We need leaders now more than ever, be that leader! Use tools to promote social connections (video conferencing, slack, 1:1’s, team meetings, even a virtual happy hour. You can do it, get those creative juices flowing!
  • Employees are watching to see what you do during this critical time: pay attention to the small things, celebrate the wins and highlight the positives in your employer branding and social shares. Give and be generous in what you do.
  • Remind your employees of any telemedicine benefit that you have available. Often medical carriers have this option included. If you are unsure if you do, check with your broker.
  • Remind your employees of your available Employee Assistance Program. Again this may be a benefit included with your medical carrier. EAP programs can help your employees through any sort of stress or mental health concerns and provide Financial & Legal advice. Most programs allow for estate and will planning services as well. Not to insight fear, but these are questions employees are actively asking and thinking about during this time of uncertainty.

My team and I are here to help you through this time, please let us know if we can help in any other way, and if you’d like to schedule a call to review this or any other concerns, you can schedule a time on my calendar here.

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Attract and Hire, the perfect match!

Valentine’s Day has come and gone, and some of you may be back in the office, still be basking in the post-Valentine’s Day glow (aka sugar coma). Now is the perfect time to talk about ways you can show you care to those people you are trying to attract the most: your job candidates!

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Everyone knows a strong foundation is key to any great relationship. The same applies to those we work with and that we are trying to hire! Our recruiting experience reveals that a little extra effort to ensure candidates feel you care about them can go a long way!

The Hiring Framework

Developing an effective Hiring Framework sets the stage for your candidate’s experience and ensures you can maintain, automate and deliver with every hire you make! It’s great to attract talent, but finding the perfect match in your next hire is what really matters!

It sounds like a lot of work, and it certainly can be if you don’t already have an effective process in place. We’ve become experts in defining this process and leveraging the right technology to automate specific steps in our clients’ hiring process.

We love to leverage our ATS partner, JazzHR, which gives even our smallest clients the ability to do all of the above every time they hire. An ATS can help simplify a few key areas, including crafting compelling job postings that syndicate out to multiple sourcing platforms with one click, leveraging templates to create personalized candidate communication, and having a central system for all candidates to be managed. It can also help in setting expectations for everyone involved, from hiring managers to onboarding coordinators!

The hiring processes can be lengthy and time-consuming, so take the time to build relationships with candidates, show you genuinely care, and follow through on promises. Simple strategies like providing clear communication, setting and keeping expectations, and giving the candidates timely feedback can ensure your candidates feel valued and build trust, even if they aren’t the right fit for the role. You never know who may become your next great hire!

“When I tell candidates that I’ll do something, I do it.  If I promise to keep a top candidate in mind for future opportunities, I do.  It builds trust and credibility when I call them back.  It’s important to provide that service to exceed expectations to our candidates, clients, and partners.” Lily Rincon, Talent Consultant.

Love what you see? Contact our team to develop the perfect Hiring Framework, implement JazzHR or get more information about our on-demand, hourly recruiting services today! 

What you need to know about the new 2020 W4

It’s everyone’s favorite time of year: tax season! Keeping up with tax regulation changes is not exactly top of mind until it’s time to prepare taxes. You are also probably not ready to face the fact that there are major changes to this year’s tax code. Don’t worry; there’s no need to panic and call your accountant again.

Here’s what you need to know about changes to your employees’ Form W-4:

In 2017, Congress approved major tax reform in the Tax Cuts and Job Acts. This has been enacted and takes effect in 2020.

New employees hired in 2020 need to fill out the redesigned Form W-4.

While employees hired prior to 2020 are not required to submit a new Form W-4, their withholdings will continue based on a previously provided form. According to the IRS, the new design “replaces complicated worksheets with more straightforward questions that make accurate withholding easier for employees.” Well, that’s promising, but we still would not recommend bringing up tax reform at your next company happy hour.

The new Form W-4 no longer calculates “allowances”

Employees should use the Tax Withholding Estimator to ensure that the right amount of federal income tax gets withheld from their wages. 

For a step-by-step guide on how to fill out the 2020 W-4 form, check out our partner, Gusto’s Employer’s Guide to the 2020 W-4.

Can you fall in love with payroll? The answer is a resounding yes! It’s a practical love, but we are truly in love. We are proud to partner with Gusto to offer full-service payroll, including W-2s, 1099s, federal, state, and local taxes, and more. Gusto automatically calculates, deposits, and files your payroll taxes. That means that you don’t have to add your CPA to your favorite contacts this tax season. Find out more about why 100,000+ businesses choose Gusto.

Marijuana and the workplace… it may be April Fools’ Day, but this is no joke!

What comes to mind when you think of marijuana? Teenagers out way past their curfew getting up to no good? College kids with no supervision looking to blow off some steam? You’re likely partially correct, but now more than ever, working adults and average Joes are using marijuana, and they aren’t all breaking the law. Twenty years ago, the thought of legalized marijuana would have made the boardroom shake with laughter, but on April Fools’ Day 2019, the realities of weed and the workplace are no joke!

So what is an HR professional or business owner to do now that marijuana use is both more legal and less taboo than ever before? Here are some facts to keep in mind:

  • Sorry smokers, marijuana isn’t legal everywhere…yet. While the federal government still considers marijuana a schedule one narcotic, more than 28 states have either legalized medical and/or recreational marijuana use. If that wasn’t complicated enough, several states have new laws coming down the pipeline. Meaning each state has different rules around who can use and what the makeup of marijuana products can be. Confused? Just wait, there’s more!
  • Is drug testing still legal or a thing of the past? Employers want to know who they’re hiring, and there is just some information you can’t get from a well-crafted resume and cover letter. If you’re living in a state where recreational or medical marijuana use is legal, you may want to rethink your drug testing policy. The good news is employers in these states still have the right to drug test applicants and employees (unless a state law prevents testing in the first place). The bad news is that’s where the guidance stops. As if business owners and HR professionals didn’t have enough tough decisions to make, they now get to choose if marijuana will continue to be part of their drug testing panel.
  • Good help is hard to find, and marijuana laws make it harder. If you’re living in a state with legalized recreational or medical marijuana, what are the chances your “perfect applicant” tests positive for the drug in a routine screening? If the number is higher than zero, you’ve got a problem on your hands. As an employer, you have the right to pass on these candidates if they fail your screening. But you may also struggle to fill open positions or scare potential applicants away altogether. Our best advice is to know your business, job descriptions, and applicant pool well. There are specific jobs (construction, warehouse work, childcare, transportation, etc.) where the legal pitfalls of marijuana use far outweigh the benefits. On the other hand, more sedentary jobs may be less affected. As HR professionals and business owners, you understand your organization better than anyone. Ultimately, if marijuana use does not mesh with your values or open positions, it may be best to pass.
  • Chill out, it’s just medicine. Medical marijuana has been around for years, but recently even the most conservative states have adopted policies around the sale and use of medical marijuana. It’s not uncommon for adults of all ages to head to the doctor’s office with a headache and leave with a prescription for medical marijuana and a very relaxed evening. With more employees using medical marijuana than ever before, what guidance does the ADA have for employers looking to maintain professionalism without harshing the vibe? To date, federal ADA guidance does not force employers to consider medical marijuana use a reasonable accommodation, but of course, every state is different. It’s best to brush up on state ADA guidelines before making a decision either way!
source: https://www.oswaldcompanies.com/

Marijuana and the workplace clear as mud, right?! Remember, federal and state laws are constantly in flux, so what’s illegal today could be good to go tomorrow! If you’re struggling to understand marijuana laws in your state or need a little policy advice around the country’s most controversial plant, we’ve got you covered.

Creating a pet-friendly work environment

As my 8-month-old Rhodesian Ridgeback lays snoring beside me, I can’t help but be grateful that she is past that young puppy stage that made it impossible to do anything but keep my eyes on her. I sure don’t miss the endless chaos of replacing shoes with chew toys and monitoring her potty breaks all day.

Through those first few weeks with her at home, I considered myself lucky to have had the flexibility to manage my schedule and work from home as needed. For others in a more structured office or workspace, bringing home a new puppy or other pet can be difficult. Those first few days are the hardest, and trying to establish a routine, develop trust and get your new fur-baby acclimated to their new home while working can be a challenge.

As organizations look to provide perks that will attract and retain key talent, many are coming to realize that offering more pet-friendly benefits, like allowing dogs in the workplace, is a huge bonus. Pet-friendly benefits can be effective (and inexpensive) options for attracting new talent, improving culture, and promoting employee wellness.

Over the last few years, we’ve seen these pet-friendly trends increase. Many millennials delay having children and are instead opting to welcome a dog or other pet into their lives as their “starter” family. Given that millennials are the largest segment of our workforce, this is important to consider and may explain the increase in some of these pet-friendly policies.

But not every company can allow pets in the workplace. Most professional office spaces don’t allow for dogs in the office building but don’t worry. Even if you can’t allow pets in the workplace, you can still offer pet-supportive benefits that promote a pet-loving culture. Such benefits could be as simple as crafting a new policy or any of the following ideas:

  • Pet health insurance
  • Pet bereavement leave
  • Pawternity policies – allowing employees to work from home for the first week after bringing home a new fur-baby
  • Animal-related volunteer excursion
  • Dogs in the workplace policy

There are so many ways to create a fantastic culture but knowing what is important to your employees is what’s key! If your employees consider their pets as part of the family, having policies that align with this value can improve your culture, employee satisfaction and even promote employee wellness. Have fun, get creative and embrace the flexibility of our workforce!

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My sweet office mate on her favorite JazzHR blanket!

Regardless of whether an office allows pets, service animals must be allowed to accompany a person with a disability, according to the Americans with Disabilities Act (ADA). That said, animals whose sole function is to provide comfort do not qualify as service animals under the ADA, although some state and local laws allow emotional support animals in the workplace.

How to perfect your Framework to Hire

The War for Talent is nothing new, and with the present labor market, the tightest it has been in over 50 years. Finding and retaining talent can be a struggle for companies of all sizes. There may have been a time in your business that you could easily hire and onboard team members. However, there comes the point in every company’s growth when hiring becomes more challenging. The organization grows and becomes more complex with multiple hiring managers who each have their owns needs and wants.

The good news is that, as with almost every area of business operations, recruiting and hiring can be very process-driven. Yes, it is a people function but defining and following a clear hiring process or framework is key to ensuring your company can scale and hire right!

When we engage with our clients, we develop a hiring framework specific to their needs. From the moment of recruiting engagement kickoff, we work to define the recruiting strategy, process, and necessary steps to ensure the client can easily follow a hiring framework that is both automated and streamlined.

Developing your “Framework to Hire”

Every company that is hiring needs, if they don’t already have, a Framework to Hire. The question is, how effective and streamlined is your hiring process? Are you sourcing a good candidate pool and hiring the right people? Do you find that by the time you extend the offer, your top candidate has already slipped away? Is your turnover high in the first 90 days? It may be time to up your recruiting game.

Over the years, we have developed countless recruiting strategies, enabling our clients to onboard thousands of new hires from seasonal/contract staff to interns, executives, and everything in between.

It’s a Framework to Hire that’s proven to work! Here are the primary steps to consider, define and execute. Don’t forget that we can help you every step of the way!

  1. Identification of need. This step may seem like common sense, but clients often come to us with the need to fill position XYZ but have no clear idea what this person will be doing in the role, what skills, knowledge, or ability they need to have, what the salary range could be, etc. We help our clients craft a clear job posting that outlines the position, responsibilities, and skills required.
  2. Cast your net. We approach the sourcing of candidates as a multi-pronged strategy. We believe that should you cast a wide net but clearly define what you are looking for. We include employment deal breakers in the job posting (as applicable by law) and the application to funnel out candidates that would not be eligible for hire. Be clear about required and relevant education, certifications, background check specifications, office hours, job location, etc.
  3. Screen, Interview, and Vet. This is where the magic happens! We design an automated and streamlined screening process so that your valuable time gets allocated towards interviewing quality candidates. While unique to each organization, it often follows a process like this and can be managed in your ATS:
    • Review resume
    • Pre-screen
    • Phone screen
    • Phone interview
    • Face-to-face interview(s)
  1. Post-interview Negotiation. You have found your perfect candidate and are ready to move to offer. Now you need to negotiate and close them. This is the time to request references, review background check requirements, review compensation requirements, and any other items you need to cover before extending an offer. 
  2. Pre-close!  This is our favorite part of the process. It sets the stage for onboarding. Here is your opportunity to have a quick call with your final candidate, ask any further questions you may have, and allow them to do the same. Next, let them know you are interested in moving toward an offer and outline the basics of what that may look like, repeating any pre-hire requirements and next steps. This allows the applicant to express their interest or bring up any areas they may need to negotiate before moving forward. The pre-close conversation makes it easy to get the required approvals needed to put a formal offer together. You likely know the candidate is ready to accept, so this quick conversation is a win/win for everyone.
  3. First Day Welcome. The time between accepting the offer to the employee’s first day is just as important. You should continue to communicate with your new hire regularly, finalize the background check, confirm their start date, and makes sure your onboarding process is ready for their first day! Please don’t leave your new hire in the dark during this time. Communicate with them to confirm first-day specifics, including where and what time to report, I9 documents requirements, team information, etc.

This hiring process has proven time and time again to improve the quality of hire, overall candidate experience and reduce the costs and time to hire.

It’s time for your company to leverage this resource and begin recruiting effectively. When you need to hire, we can help!

Schedule a free discovery call for a free hiring process review

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